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1. Where can I locate your rental prices?

We have updated our website ( to help streamline the process of getting you a quote ASAP! You can now click through and see quantities and pricing item-by-item.

2. I’m an Archive fan and want to play around with options. Now what?

You can now easily create a wishlist on our website and one of our designers will reach out to you within 24 hours with pricing and available options! Or feel free to email us, [email protected], to be connected to a Designer. We always love hosting guests in our showroom as well; please give us a call to schedule an appointment!

3. What does the design consultation consist of?

We offer design consultations with one of our talented design representatives who will help get you started on nailing down your style/aesthetic/color palette/rental needs. From there you also have the option of further design services such as walkthroughs, design boards, mock ups, and styling. Please discuss with your design rep for more details! Additional time for these design services are subject to an extra fee.

4. Can I come to your warehouse to look around?

Yes, we love visitors! Our San Clemente HQ and Playa Del Carmen warehouses are open Monday – Friday (requests can be made for a weekend appointment), but we do ask that you please call ahead for an appointment. We want to make sure someone is on-hand to show you around and answer any questions you might have.

5. Can I see a mock of my décor selections pre event?

Of course! We ask that you provide us with at least a week’s notice to prepare our showroom with your order selections. Please inquire with your Archive Designer for an appointment.

6. How far do you deliver?

Our San Clemente warehouse delivers anywhere in California and surrounding states, and our Playa Del Carmen team delivers within the Riviera Maya. Check out more cities we service here. Don’t see your city listed? Don’t worry! Our team loves to travel and deliver to new places. Please inquire!

7. How do I reserve my order?

To reserve your dream rentals, we require a signed contract, Terms and Conditions, and a 50% non-refundable initial payment (100% non refundable deposit for orders less than 30 days out). Since our rentals are first come-first serve, we promise to work quickly with you on creating a quote you feel comfortable booking. Afterwards, we can of course still make minor adjustments and additions to the quote depending on availability.

8. Do you have a minimum?

For delivered orders our rental minimum changes based on event location and whether the event date is during peak season or off peak season. Please inquire with an Archive designer to find out! Currently, Southern CA has a $2500 minimum order for delivery, but you can almost always have the option to will call if you can’t meet the minimum.

9. Can I pick-up a will call order from your warehouse?

We welcome Will Call orders Monday – Friday 10 AM – 2 PM. Note, minimums may apply depending on date of event.

10. Do you offer day-of styling?

Our Award-Winning Design Team loves attending events to ensure each Archive piece is set up properly, allowing you to enjoy what matters most – your event! An onsite stylist does acquire an additional fee and ranges based on the location of the event and the time required. Typically there is a $300 styling fee plus mileage. Please inquire with one of our designers for exact pricing!

11. Oops, I broke it. Now what?

Archive knows that things happen beyond the usual wear and tear and wants all our customers to enjoy as near to a worry free experience as possible. Archive charges a modest damage waiver fee equal to ten percent (10% ) of the total rental fee which is indicated on the Rental Items List. It covers normal wear and tear, including accidental spills that can be cleaned, and other incidental damage that we can repair. For items damaged beyond our in-house repair capabilities, or missing/not returned at all, a repair or replacement fee will be charged. This is not coverage for damage due to neglect or misuse ( example: Rental Items left out in the rain uncovered and unprotected: or candle holders, linens or lanterns with wax); nor does it waive liability for loss caused by abuse, vandalism, theft, unexplained disappearance or shortages. All broken or damaged items must be saved and returned to Archive for the waiver to apply. Fee does not cover gross negligence or egregious damage such as tears, burn marks, punctures and stains.  Please see Terms and Conditions or ask your Archive Designer for full details.

12. Shoot, I don't see what I'm looking for.

If you’re looking for something that you would love to incorporate into your event and can’t find it on our site…let us know! Many items in our inventory are waiting to get their headshots taken for the website, so there’s a chance we might have what you need.

For special purchases, we may be able to acquire specific items for your event. Get in touch with our designer to discuss your needs. While we can’t guarantee we can always find the exact item, we thrive on the hunt and love the challenge of sourcing unique pieces for our clients.

13. Will you sponsor my event?

We have set aside a fixed budget to participate in sponsorships per year. We reserve months when weekday events are slow to partake in providing rentals. However, we do ask that hard costs are paid in full. If you think Archive would be a good fit to sponsor your cause, please contact us and let us know about the event. We will evaluate the mood board and the timing to see if it’s something we can accommodate.

Didn't find what you were looking for?

Send us an email [email protected]. We’d be happy to assist you further!